Standard shipping costs €4.95. This shipping option includes Track & Trace. Shipping is always free for orders over €50.

Want to know more about shipping and delivery? Click here .

If you place an order before 11:59 PM, your package will be shipped the same day! Packages ordered before 11:59 PM will be delivered the next business day.

Want to know more about shipping and delivery? Click here .

You can always send our customer service a message if you received your order damaged or incomplete. Please do so within one week of receiving your package. You can easily contact us via chat or email us at customerservice@begoldenlabel.com .

The jewelry is on a card and with every order you get a nice jewelry bag in which you can store the jewelry when you are not wearing it. Furthermore, they are sent in a letterbox box.

Yes, you can! You can easily return your package. Click here to learn how to return your package.

The jewelry doesn't tarnish because it's made of stainless steel. Stainless steel is made of iron, chromium, and carbon. These materials are known for their ability to resist tarnishing.

Besides the fact that our jewelry doesn't discolor, it's also 100% allergy-free, perfect if you have sensitive skin. Because stainless steel is a very sustainable material, all jewelry is also 100% recyclable!

Want to know more about why the jewelry is waterproof and therefore doesn't tarnish? Click here .

No, our jewelry doesn't contain nickel. Want to learn more about the materials we use for our jewelry? Click here .

All items have a 1 month warranty period.

PLEASE NOTE: this does not apply to discolouration, for discolouration we have a warranty period of 12 months.

If an item is returned within this period
If your product is defective, please contact us immediately via chat or email us at customerservice@begoldenlabel.com . Don't forget to include your order number and a photo of the defect. We will respond within 4 hours during business hours with a suitable solution.

Yes, you get a 12-month warranty on discoloration of the jewelry.

If an item does discolor within this period, you can easily contact us via chat or email us at customerservice@begoldenlabel.com . We will respond within 4 hours with a suitable solution.

Once the 12-month period has passed, it doesn't mean the jewelry will discolor. Feel free to contact us if you have any questions or run into any issues!

Want to know more about why the jewelry is waterproof and therefore doesn't tarnish? Click here .